Simple, transparent pricing
Choose the plan that fits your needs. Start free and scale as you grow.
Free
- 1 bot
- 100 messages/month
- 50 knowledge entries
- 1 team member
- API Access
- Analytics Dashboard
Starter
- 3 bots
- 2,000 messages/month
- 500 knowledge entries
- 1 team member
- API Access
- Analytics Dashboard
Pro
- 10 bots
- 10,000 messages/month
- 2,000 knowledge entries
- 5 team members
- API Access
- Analytics Dashboard
Enterprise
- Unlimited bots
- Unlimited messages/month
- Unlimited knowledge entries
- Unlimited team members
- API Access
- Analytics Dashboard
Frequently Asked Questions
Can I change my plan later?
Yes, from the Billing page at any time. An upgrade applies straight away and Stripe charges the prorated difference. A downgrade also applies straight away — your limits drop immediately, not at the end of the period — so we ask you to confirm it first and show you exactly which limits and features change.
What happens if I exceed my limits?
Nothing is deleted — your bots, knowledge and conversations stay exactly as they are. Once the monthly message limit is reached your bots stop replying to visitors until you upgrade or the count resets at the start of the next month. The bot, knowledge entry and team member limits are not monthly: you cannot add more until you upgrade. We email the account owner once when a limit is reached.
Is there a free trial?
The Free plan has no time limit and needs no card. It gives you one bot, 100 messages per month and 50 knowledge entries. Upgrade whenever you need more.
What payment methods do you accept?
Payments go through Stripe Checkout. Qarexa never sees or stores your card details. Which methods you are offered depends on what the operator of this Qarexa instance has enabled in their Stripe account.
Can I cancel my subscription?
Yes, from the Billing page at any time. Cancellation takes effect at the end of the current billing period, so you keep your paid features until then, and you are moved to the Free plan afterwards.
Who do I contact about billing?
Qarexa is self-hosted, so your subscription is with whoever runs this instance, not with a central Qarexa service. Refunds, invoices and billing questions are theirs to answer — use the contact details they gave you when you signed up.
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